Frequently Asked Questions - Support & Assistance with Live Chat
Frequently asked questions
General
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The radio serial number is usually on a label or engraved on the radio casing. You’ll likely need to remove the radio from the dashboard to see it.
Yes, you’ll need to remove the radio to find the serial number. Some models display it onscreen. If you’re unsure, contact us via Live Chat for assistance.
After your purchase, we’ll email you detailed instructions on how to enter your radio code.
Our Radio Code service is reliable. If the code doesn’t work, we’ll assist you to resolve the issue or provide a refund.